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Business Central · Customisation & integration

Make Business Central fit your business — without breaking updates

Upgrade-safe extensions, reliable integrations and automated workflows that remove double entry and manual approvals.

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How it works

Sound familiar?

What we hear from customers

Our customisations break every time there is an update.
We re-key orders between Business Central and our web store, warehouse or CRM.
Approvals sit in someone’s inbox for days.
Our integrations are CSV files on an FTP server that fail silently.
A previous developer changed core code and now nobody will touch it.

What we do

Built the modern Business Central way

AL extensions

Custom fields, pages, reports and logic as extensions — never changes to Microsoft’s base code.

API integrations

Connections to e-commerce, CRM, WMS, payroll and banking using Business Central APIs and webhooks.

Power Automate workflows

Approvals, notifications and document flows triggered from Business Central events.

Reports & documents

Invoices, statements and operational reports designed in Word or RDLC layouts.

AppSource apps

We recommend proven apps before building, and configure them properly.

Testing & release

Source control, sandbox testing and checks before each Microsoft update.

Architecture

How extensions and integrations connect

Everything is built on supported interfaces, so Microsoft’s twice-yearly updates install without breaking your changes.

01Business Central
Base applicationYour extensionsAppSource apps
02Interfaces
API v2.0 & custom APIsODataWebhooksBusiness events
03Automation
Power AutomateApproval workflowsCopilot Studio agents
04Connected systems
E-commerceCRMWarehousePayrollBanking & Peppol
05Security
Microsoft Entra app registrationsOAuthAPI limits observed

Where AI helps

Practical AI, switched on with care

New AI capabilities let us build faster and let you automate more — with clear controls.

Development

AI-assisted AL development

GitHub Copilot and Microsoft’s AL agent tools help developers build, test and debug extensions faster.

Automation

Copilot Studio agents

Agents that work with Business Central data — for example answering order questions — through Microsoft’s supported connectors.

In-app

Custom Copilot features

Extensions can add Copilot-powered features inside Business Central where they genuinely save time.

How it works

A clear path from start to finish

  1. Week 1DefineAgree the requirement, the data involved and how success is measured.
  2. BuildDevelopExtension or integration built in a sandbox with source control.
  3. TestValidateYour team tests with real scenarios; we test against the next Microsoft release.
  4. ReleaseDeploy & supportDeployed to production with documentation and ongoing support.

What you get

  • Upgrade-safe extensions with source code
  • Integration and data-flow documentation
  • Automated workflows
  • Test evidence
  • Release notes
  • Support for future Business Central updates

FAQ

Common questions

Will customisations break when Microsoft updates Business Central?

Extensions use events and supported interfaces rather than changing base code, and we test them in a preview sandbox before each major release.

Is Power Automate included?

Business Central users can run standard flows from Business Central. Premium connectors need additional Power Automate licensing, which we will flag up front.

API or file-based integration?

APIs and webhooks give near-real-time, reliable integrations. File-based exchange is only used where the other system offers nothing better.

Related services

Have a process that should be automated?

Tell us what you are re-keying or chasing today and we will suggest the simplest fix.

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